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How mentarislot Handles Your Privacy

Your account details, deposit history and personal information stay protected on our platform.

Data collected transparentlyPayment info encryptedAccount access controls you set
mentarislot How mentarislot Handles Your Privacy
PRIVACY QUESTIONS

How to Ask About Your Data

Team online

Live Chat

Open the chat widget inside your account or on the home page. Our support team responds during business hours to explain what data we hold and how to request changes or deletion.

Email Support

Send a privacy request to our support inbox. Include your account username and describe what information you want to review, update or remove. We reply within five business days.

Account Settings

Update your name, email, phone and address directly in the Account menu under Settings. Changes take effect immediately for most fields; some may require re-verification.

DATA PROTECTION

How We Secure and Manage Your Privacy

Encryption & Storage

All sensitive data—passwords, payment details, identity documents—is encrypted using industry-standard protocols. Servers storing your account info are located in secure, monitored facilities with backup systems.

Cookies & Tracking

We use cookies to keep you logged in, remember your language preference and track which games you visit. You can manage cookie settings in your browser; blocking cookies may limit some account features.

Data Retention

We keep your account data for the lifetime of your membership plus five years after closure to meet financial and legal obligations. Deleted personal details are permanently removed from active systems.

Third-Party Sharing

We do not sell your personal data. We share payment info only with DANA, OVO, GoPay and QRIS processors to complete withdrawals and deposits, and with payment-fraud detection services.

Your Access Rights

You can request a copy of all data we hold on you, update incorrect information, or ask us to delete your account and associated records where local law permits.

Contact Our Privacy Officer

For detailed privacy concerns or formal requests, reply to our support team and ask for the Privacy Officer. We handle all requests according to applicable local law.

Frequently Asked Privacy Questions

Yes. Open your account, go to Settings → Account Information to view your profile data, deposit history and game records. For a complete data export, contact our support team via live chat or email and request a full data report. We'll send it within five business days.

Payment records—including DANA, OVO, GoPay and QRIS transactions—are stored for five years to comply with financial reporting rules. You can view recent transactions in your account wallet anytime. Older records are archived securely and available upon request.

Yes. Your password is encrypted immediately when you enter it and is never stored in plain text. We use HTTPS encryption for all logins and account activity so data in transit cannot be intercepted.

We do not sell or share your personal data with third-party advertisers or other gaming platforms. We share deposit and payment information only with DANA, OVO, GoPay, QRIS and fraud-detection services to process your transactions securely.

When you close your account, your profile and game history remain encrypted in our secure storage for five years as required by local law. After five years, all personal data is permanently deleted. You can request faster deletion by emailing our Privacy Officer.

Go to your Account menu, select Settings, then Personal Information. Update your name, email or phone and confirm the change via the verification link sent to your current email. Most updates take effect immediately; address changes may require document re-verification.

We use cookies and your account activity to personalize your lobby experience—for example, showing you game categories you visit often. We do not use your data to send you unsolicited marketing emails; all communications come only when you opt in or request support.